Posted in Research tips

Why Was the Information Removed from Online?

I am sharing an article found on Eastman’s Online Genealogy Newsletter (by Dick Eastman) which I found interesting and thought you might, too.

Dick Eastman July 28, 2020

NOTE: This is a slightly updated version of an article I published four years ago. The subject arose again recently so I decided to republish this for the benefit of newer readers who did not see the earlier article. I also updated some of the text to better describe newer developments.

Several newsletter readers have sent messages to me expressing dissatisfaction with records that were available online at one time but have since disappeared. I am offering this republished article as an explanation about why we should not be surprised when that happens. I will also offer a suggestion as to making sure you keep your own copies of online records that are valuable to you.

Two newsletter readers sent email messages to me recently expressing dissatisfaction that a set of images of vital records has been removed from a popular genealogy site. Indeed, removal of any online records of genealogical value is sad, but not unusual. Changes such as these are quite common on FamilySearch, MyHeritage,, Fold3, Findmypast, and many other genealogy sites that provide images of old records online. Removal of datasets has occurred dozens of times in the past, and I suspect such things will continue to happen in the future. I thought I would write a brief explanation.


In most cases, information of genealogical value obtained from government agencies, religious groups, museums, genealogy societies, and other organizations is provided under contractual agreements. The contracts specify what information is to provided, how it is to be made available, and what price the web site owner has to pay to the provider for the records. All contracts also have a defined expiration date, typically 2 years or 3 years or perhaps 5 years after the contract is signed.

When a contract nears expiration, the two parties usually attempt to renegotiate the contract. Sometimes renewal is automatic, but more often it is not. Maybe the information provider (typically an archive) decides they want more money, or maybe they decide they no longer want to supply the data to the online genealogy service. For instance, in the time the information has been available online, the information provider may have learned just how valuable the information really is. The information provider may decide to ask for more money or may even refuse to provide the information any more since the provider may have a NEW plan to create their own web site and offer the same information online on their new site for a fee, hereby generating more revenue for the provider than that of the expiring contractual agreement.

Sure, that stinks for those of us who would like to have the information everywhere; but, it makes sense to most everyone else. I am sure the budget officer at most any state or local government archive thinks it makes sense.

Every contract renegotiation is different, but it is not unusual to agree to disagree. The contract ends, and the web site provider legally MUST remove the information from their web site. The same thing frequently happens to all the online sites that provide old records online.


Another issue that has become a problem recently is the European GDPR (General Data Protection Regulation). These new rules apply to all public records in Europe. These regulations arose because of the concept of the “right to be forgotten,” mostly concerning people who had legal problems in the past but have since reformed and do not want the old records to constantly create new problems. The regulations are generic and open to various interpretations. While not specifically requiring information about ancestors of 100 years ago or even earlier to be removed from public view, many people and organizations have taken a conservative approach and deleted any record sets that are even slightly questionable under the new rules.

A full discussion of the GDPR would consume hundreds or even thousands of web pages so I won’t attempt that here. Instead, you can find many online articles that address the issues created by the GDPR by starting at Wikipedia at and then moving on to

One problem for web publishers is how to create two separate services: one to display European records that comply with the GDPR and also create a second service that displays records from the rest of the world. Some web publishers have simply removed ALL records that might not comply with the GDPR regulations, regardless of the geography involved.

The moral of this story

If you find a record online that is valuable to you, SAVE IT NOW! Save it to your hard drive and make a backup copy and save it someplace else as well. If there is no option to save, make a screen shot and save it on your hard drive and save another copy, either in the cloud or some other place off-site where it will last for many years. Just because you can see the record online today does not mean that it will be available forever.


I am an Accredited Genealogist® professional living in California. I have been researching and teaching since 1988.

2 thoughts on “Why Was the Information Removed from Online?

  1. Hello Dayna, 


    Thanks for thinking of me!   What a great article.  I have noticedsome of the items saved even on Ancestry are not available to be seen.


    How are you holding up during the Covid – California lockdown?   I hope you and your family have notbeen ill.  I have been working from homesince April.   I thought I would get alot done…..    But I caught a littlesomething that lasted 5 weeks the last of May.    (covid – negative) So, just this week I amfinishing projects that should have been done much earlier in the year.   

    I picked up my pile of Genealogy and laughed at all the duplicatelists of thoughts, directions, avenues of discovery….       I spent yesterday afternoon cleaning,sorting and organizing.    Feelsbetter.    Lol.

    We have had one contact on Danny’s adoptive dad’s line.  They seem receptive.   That is encouraging.    I’m still working on additional CMmatches.  

    Over the summer my oldest daughter Michelle is showing interestin her dad’s line.     Maybe anothergeneration of detectives.   

    Thank you again for your help and encouragement.



    1. Hi Lori! Sorry you were sick for so long, but glad you are getting some organizing done. It is eye-opening to go back and see how far we have come as genealogists, isn’t it? I am getting a lot of research done with the quarantine, and fortunately we have all stayed well. I hope you continue to get new matches and contact on Danny’s adoptive dad’s line—that is very encouraging!

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